24. september 2018

Beste i sin klasse

Under den norske HSMAI Dagen på Hotel Continental mandag 24. september delte HSMAI, i samarbeid med det tyskbaserte selskapet Customer Alliance, ut de første nasjonale Guest Experience Award i Norge. Prisene er basert på kundetilfredshetsdata og anmeldelser i forskjellige portaler, som TripAdvisor, booking.com, Hotels.com, Google, Facebook og så videre. Blant 1200 aktører ble 10 nominerte til prisen. 

Om vinnerne var begrunnelsen følgende:

“Our winner for the 2018 HSMAI & Customer Alliance Guest Experience Award for Attractions goes to a family-friendly Amusement Park in southern Norway. From tractor rides, to mini-golf and animal petting, this is a favourite destination for many children and for those young at heart. Most of all, this amusement park demonstrated a commitment to a holistic guest experience approach beyond the park, responding to over 40% of the online feedback provided by guests. In addition to their outstanding guest experience, we’re certain that they will continue to entertain children for years to come! With no further ado, we are proud to announce the 2018 HSMAI & Customer Alliance Guest Experience Award for Attractions in Norway goes to Foldvik Family Park.”

HSMAI, CUstomer Alliance

De andre nominerte var:
Supreme Roastworks AS
The Well
BarBarista
Cardinal
The Fram Museum
The Norwegian Museum of Cultural History
Troldhaugen
Norsk Oljemuseum/Norwegian Petroleum Museum
Grieghallen